Delivery

Delivery Information

At BADMINTONHQ SHOP, we understand that getting your gear quickly and reliably is as important as the quality of the products themselves. Whether you’re a seasoned competitor preparing for a tournament or a weekend warrior eager to try out new equipment, we’ve designed our delivery options to meet your needs. Based in Southampton, UK, we ship globally to ensure players everywhere can enjoy the game they love.

Order Processing

Once you place an order, our team works diligently to process it within 1-2 business days. This includes verifying your order, preparing your items, and handing them over to our trusted shipping partners. We know you’re excited to receive your badminton essentials, and we strive to get them to you as fast as possible.

Shipping Options

We offer two main shipping methods to cater to different preferences and budgets. Both options ensure your items are handled with care and delivered securely.

Standard Shipping

For those who want a balance of speed and affordability, our Standard Shipping option is ideal. We partner with reliable carriers like DHL or FedEx to deliver your orders efficiently.

Cost: £12.95 (flat rate)
Delivery Time: 10-15 business days after dispatch
Best For: Players who need their gear within a predictable timeframe without breaking the bank.

Free Shipping

If you’re not in a rush and want to save on costs, our Free Shipping option is perfect for you. We use EMS (Express Mail Service) for this service, which provides reliable delivery at no extra charge for qualifying orders.

Cost: Free on orders over £50
Delivery Time: 15-25 business days after dispatch
Best For: Budget-conscious shoppers who are planning ahead for their badminton needs.

Note: Delivery times are estimates and may vary based on your location and customs processing. We do not ship to certain remote areas or parts of Asia due to logistical constraints.

Shipping Destinations

We are proud to serve badminton enthusiasts worldwide! Our global shipping covers most regions, excluding Asia and select remote areas. If you’re unsure about delivery to your location, feel free to contact our customer service team at [email protected] for assistance.

Tracking Your Order

Once your order is dispatched, we’ll send you a confirmation email with a tracking number. This allows you to monitor your package’s journey in real-time. Whether you’ve chosen Standard or Free Shipping, you can stay updated on the estimated delivery date.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return items within 15 days of receiving your order. Please ensure the products are in original condition with tags attached. For more details, visit our Returns Policy page or contact us via email.

Pro Tip: Planning for a big match? Order early to account for processing and shipping times, especially if you’re opting for Free Shipping. This ensures your gear arrives in time for you to train and perform at your best!

Need Help?

Our customer service team is here to support you. If you have questions about delivery, tracking, or anything else, reach out to us at [email protected]. We’re based in Southampton, UK, and we’re committed to providing exceptional service to players around the globe.

Thank you for choosing BADMINTONHQ SHOP. Gear up, play hard, and love every moment on the court!