Privacy Policy

Last Updated: January 2024

Welcome to BADMINTONHQ SHOP! We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website badmintonclothing.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details or PayPal account information processed through our secure payment gateways. We do not store sensitive payment data on our servers.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer service team.
• Preferences: Your product interests, size selections, and shopping history.

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders for badminton equipment and apparel
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you marketing communications about new products, sales, and promotions (with your consent where required)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal data. We may share information with:

• Payment Processors: Secure third-party providers like Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Partners: Logistics companies to deliver your orders worldwide (excluding Asia and certain remote areas)
• Service Providers: Companies that help us operate our website, market our products, and analyze site usage
• Legal Authorities: When required by law or to protect our rights and safety

4. Data Storage and Security

We implement robust security measures to protect your information:

• All payment transactions are encrypted using SSL technology
• Our payment systems are PCI-DSS compliant
• We store data on secure servers with limited access
• We regularly review and update our security practices
• Data is retained only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data in certain circumstances
• Portability: Request transfer of your data to another organization

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to display relevant ads and measure campaign performance
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser. Note that disabling some cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Children’s Privacy

Our Junior/Kids products are intended for purchase by adults. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting BADMINTONHQ SHOP with your badminton needs and your personal data. We’re committed to protecting both with the same excellence we bring to our products.