Term and Conditions

Welcome to BADMINTONHQ SHOP! We’re passionate about badminton and dedicated to providing high-quality equipment and apparel to players of all levels. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing our site and making a purchase, you agree to these terms.

1.1 Eligibility

Our website is intended for badminton enthusiasts aged 18 years or older. By using our services, you confirm that you meet this age requirement and have the legal capacity to enter into binding contracts.

1.2 Account Creation

While browsing our extensive collection of badminton equipment doesn’t require an account, creating one enables you to:

• Save your preferences and shopping cart
• Track your order history
• Enjoy faster checkout
• Receive exclusive offers and updates

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.1 Product Information

We specialize in premium badminton equipment including:

• Professional and training rackets
• Performance clothing and footwear
• Shuttlecocks (feather and nylon)
• Accessories and training equipment

We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur, and we reserve the right to correct any errors.

2.2 Availability and Regional Restrictions

Our products are available for delivery to most regions worldwide, excluding Asia and remote areas. Product availability is subject to change, and we cannot guarantee that all items will be in stock when you place your order.

3.1 Order Process

When you place an order:

• You will receive an order confirmation email
• We begin processing your order within 1-2 business days
• Once shipped, you will receive tracking information

3.2 Payment Methods

We accept the following secure payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed through secure encrypted channels. Your payment information is never stored on our servers.

3.3 Pricing and Promotions

All prices are listed in British Pounds (£) and include VAT where applicable. We regularly offer promotions and discount codes, which must be applied at the time of purchase and cannot be combined unless specifically stated.

4.1 Shipping Options

We offer two shipping methods to get your badminton gear to you:

4.2 Delivery Responsibilities

Once your order is dispatched, delivery times are estimates and not guaranteed. You are responsible for providing accurate shipping information and ensuring someone is available to receive the delivery.

5.1 Return Policy

We want you to be completely satisfied with your badminton equipment. You may return items within 15 days of receipt, provided:

• Items are unused and in original condition
• Original packaging and tags are intact
• A valid proof of purchase is provided

5.2 Return Process

To initiate a return:

1. Contact our customer service team at [email protected]
2. Receive return authorization and instructions
3. Ship items back to us at your expense
4. Receive refund once items are inspected and approved

5.3 Refunds

Refunds will be processed to the original payment method within 14 business days of receiving your return. Shipping costs are non-refundable unless the return is due to our error.

All content on our website, including text, images, logos, and product designs, is the property of BADMINTONHQ SHOP or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

Brand names and product names (Yonex, K-Swiss, Adidas, etc.) are trademarks of their respective owners and are used for identification purposes only.

7.1 Acceptable Use

When using our website, you agree to:

• Provide accurate and complete information
• Use the site for lawful purposes only
• Not attempt to circumvent security measures
• Not use automated systems to access the site

7.2 Prohibited Activities

You may not:

• Use false or misleading information
• Interfere with site functionality
• Attempt to gain unauthorized access
• Use the site for any illegal purpose

8.1 Product Use

Our badminton equipment is designed for sports use. We are not liable for:

• Injuries resulting from product misuse
• Normal wear and tear
• Damage from improper care or storage
• Modifications made to products

8.2 Website Availability

We strive to maintain continuous website availability but cannot guarantee uninterrupted access. We are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

8.3 Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the total amount you paid for the products in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, use, and safeguard your data. By using our services, you consent to our data practices as described in our Privacy Policy.

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. Continued use of our website after changes constitutes acceptance of the modified terms. We encourage you to review this page regularly.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Thank you for choosing BADMINTONHQ SHOP for your badminton needs. We’re committed to helping you elevate your game with quality equipment and exceptional service.